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North/South America Customer
Part I. Customer Information (
*
indicates required fields)
RMA Request Date:
Customer Name:
*
Customer Account Number:
Shipping Address:
*
(No PO Box)
Address Line 2:
City:
*
State or Province:
*
Zip Code:
*
Country:
*
Tel Number:
*
Fax Number:
Email Address:
*
Reenter Email Address:
*
Part II. Product / RMA Detail (
*
indicates required fields)
RMA Item #1
Unigen Part Number:
*
UG
-
Customer Part Number:
Unigen Mfg Part #:
Quantity:
*
Invoice/Sales Order #:
*
Invoice Date:
*
Unit Price:
Sales Name/Sales Company Name:
RMA Type
*
Please select RMA Type
Repair
Replace
Credit
Return Reason
*
Please select the return reason
Customer Cancellation
D.O.A
Defective
Damaged Product
Evaluation Return
System Failure
Wrong Item Shipped - Sales Person
Wrong Item Shipped - Shipping
Wrong Item Ordered
Wrong Label
Wrong Qty. Shipped
Customer Comments:
Part III. Type of Defect
Please specify how we will ship the item to you.
Shipping Method:
*
FedEx next day (extra charge)
FedEx 2nd day (extra charge)
FedEx Saver (3-5 days,extra charge)
UPS Ground (3-7 days, FREE)
UPS Next Day Air (extra charge)
UPS 2nd Day Air (extra charge)
To ensure your RMA request is processed promptly, please ensure that all information is complete and correct. Improper information will delay the processing of your RMA request.
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